Welcome to Kernel & Co. (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on https://kernelandco.store (the “Site”). By using the Site or providing information to us, you agree to the terms described in this policy.

1. Information We Collect

a) Information you give us

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed via third-party payment gateways)
• Order information and purchase history

b) Information we automatically collect

When you visit the Site, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, referring/exit pages, and timestamps
• Analytics and usage data (via cookies and similar technologies)

c) Information from third parties

We may receive information from third-party services you use to login or from payment and shipping partners (for example, carrier tracking updates). We may also use analytics providers for aggregated site performance data.

2. How We Use Your Information

We use collected information for the following purposes:

• To process and fulfill orders, manage returns/refunds, and communicate order status.
• To provide customer support and respond to inquiries.
• To send transactional emails (order confirmations, shipping updates) and, where permitted, marketing emails about offers, new products, and promotions.
• To improve, personalize, and optimize our Site, products, and services.
• To detect, prevent, and address technical issues, fraud, or violations of our Terms & Conditions.

3. Legal Basis for Processing (if applicable)

If you are located in a jurisdiction that requires a legal basis for processing personal data (for example, the EU), our lawful bases include:

• Performance of a contract (processing orders and payments)
• Compliance with legal obligations
• Our legitimate interests (improving services, fraud prevention)
• Your consent (where required, e.g., marketing communications)

4. Cookies & Similar Technologies

We use cookies, web beacons, and similar technologies to collect usage data, remember your preferences, and support login and shopping cart functionality. You can manage cookie preferences through your browser settings, but disabling cookies may impact Site functionality.

5. Sharing & Disclosure of Information

We may share your personal information with:

• Service providers and partners who perform services on our behalf (payment processors, shipping providers, email/marketing platforms, analytics providers).
• Law enforcement or government authorities when required by law or to protect our rights.
• Third parties in connection with a merger, sale, reorganization, or acquisition of Kernel & Co. (with notice to affected users where required by law).

6. Payments & Security

We do not store full credit/debit card details on our servers. Payments are processed securely through trusted third-party payment gateways. We use reasonable administrative, technical, and physical safeguards to protect your personal information, but no method of transmission or storage is 100% secure—use of the Site is at your own risk.

7. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Where required, you may request deletion of your data (subject to exceptions required by law).

8. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent where processing is based on consent
• Request portability of your data

To exercise your rights, contact us at contact@kernelandco.store. We may ask for identity verification before responding to requests.

9. Children

Our Site is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. International Transfers

Your information may be transferred to, processed, and stored in countries other than your own. Where transfers occur, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

11. Third-Party Links

Our Site may contain links to third-party websites (for example, payment providers or partner sites). This Privacy Policy does not apply to those websites—check their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the page and, where appropriate, notify you. Continued use of the Site after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: contact@kernelandco.store
Website: https://kernelandco.store
Phone: +91 97930 32251

Thank you for choosing Kernel & Co. — we respect your privacy and are committed to protecting your personal information.

This policy was last updated on August 26, 2025.